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Upholstery Care & Sofa Maintenance

A guide to maintaining the appearance, comfort, and longevity of your upholstered seating and selected fabric.

Fabric Cleaning Instructions

Sahara/Dune/Etosha/Oasis/Corduroy Fabrics

Staining

These textiles do not feature built-in stain protection. While prompt cleaning can assist in reducing staining, complete stain removal cannot always be achieved depending on the substance, exposure time, and fabric selected.​

  • If you do stain your sofa try removing the stain with a solution of water (not more than 30˚C) and neutral soap (Glycerine Soap). 

  • If a dry stain occurs, remove excess material with a dry cloth and then vacuum off any remains.

  • We can offer MasterGuard application to your sofa at additional cost.

Learn about MasterGuard here.​​

Upholstery Maintenance & Care

  • Regular cleaning when required (follow guidelines).

  • Do not use detergent containing optical whitener or harsh chemicals.

  • Regular rotation and movement of loose cushions is recommended to promote even wear.​

  • Certain softer and textured textiles may naturally develop pressure marks, creasing, pile variation, and a more relaxed appearance with use.

  • Avoid direct sunlight on any upholstery (UV exposure will cause fading), unless specifically stated that it is UV protected.

  • Professional upholstery cleaning is recommended where required.​​​

Fabric Cleaning Instructions

FibreGuard Fabrics

Staining

These fabrics have built-in stain protection with FibreGuard Stain Free Technology.

  • Pour water directly onto the stain then blot using white paper towels, repeat this process until the paper towel no longer absorbs the stain.

  • Finish by adding water and gently rubbing with a microfibre cloth in a circular movement. Repeat as required to assist in reducing the stain.

  • In case of stubborn stains, softly rub a neutral soap (Glycerine Soap) on the stain. Finish by adding water and gently rubbing with a microfibre cloth in a circular movement. Repeat as required.

For more information on how to clean your FibreGuard fabric, click here

Upholstery Maintenance & Care

  • Regular cleaning when required (follow guidelines).

  • Do not use detergent containing optical whitener or harsh chemicals.

  • Regular rotation and movement of loose cushions is recommended to promote even wear.

  • Certain softer and textured textiles may naturally develop pressure marks, creasing, pile variation, and a more relaxed appearance with use.

  • Avoid direct sunlight on any upholstery (UV exposure will cause fading), unless specifically stated that it is UV protected.

  • Professional upholstery cleaning is recommended where required.​​​​​

Fabric Cleaning Instructions

Hertex Carefree Fabrics

Staining

These fabrics feature various protective properties, making light work of cleaning and stains.

  • Remove excess dirt or liquid with a piece of paper towel, if the stain has already dried, gently brush off any excess residue.

  • Using a spray bottle, dampen the stain lightly with clean water, and rub gently with a soft cloth to remove the stain.

  • Pat dry with a clean piece of paper towel.

​

For more stubborn stains:

  • Follow first two steps above and then apply a small amount of mild soap and rub gently with a soft cloth.

  • Using a spray bottle, apply a small amount of clean water to dilute the soap.

  • Pat dry with a piece of paper towel and air-dry.

Upholstery Maintenance & Care

  • Regular cleaning when required (follow guidelines).

  • Do not use detergent containing optical whitener or harsh chemicals.

  • Regular rotation and movement of loose cushions is recommended to promote even wear.

  • Certain softer and textured textiles may naturally develop pressure marks, creasing, pile variation, and a more relaxed appearance with use.

  • Avoid direct sunlight on any upholstery (UV exposure will cause fading), unless specifically stated that it is UV protected.

  • Professional upholstery cleaning is recommended where required.​​​​​

Cushion Maintenance & Natural Characteristics

To ensure the longevity and appearance of your upholstered seating, regular maintenance is recommended as part of normal use.

  • High-density seating foam is designed to soften and settle over time as part of the natural break-in process, while still maintaining long-term support and durability.

  • Areas that are used more frequently may settle or soften faster than less frequently used areas. This is a normal characteristic of upholstered seating and does not necessarily indicate abnormal foam deterioration or a manufacturing defect.

  • Fibre-filled back cushions require regular plumping, reshaping, and adjustment to maintain their appearance, loft, and comfort over time.

  • Certain fabrics chosen by the client, particularly softer and textured textiles, may naturally develop pressure marks, creasing, pile variation, and a more relaxed appearance with use.

  • Regular rotation, movement, and repositioning of loose seating cushions is recommended to promote even wear and maintain overall comfort and appearance over time.

  • Variations in softness, comfort, and visual appearance may develop gradually with use and form part of the normal evolution of upholstered furniture over time.​​​​​

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