To request a quote, simply fill out the ‘Request a Quote’ form on the product page or contact us directly.

When completing the form:

Select your preferred product and specify the fabric range and fabric code. You can refer to our Fabric Portfolio to browse all available options.

Add any additional details in the comments section.

Once your request is submitted, we will send you a personalised quote. After you approve the quote, an invoice will be issued with payment options.

Your order will be processed as soon as the 50% deposit is made.

At Sofas Inc, all of our sofas are built with premium high-density foam to ensure comfort and durability. We offer three levels of construction, depending on the design:

Standard Sofas

Our standard range uses a high-density foam (30 kg/m³) designed for everyday comfort and long-lasting support. Standard seating foam is 125 mm thick, and this is the base specification across many of our designs.

Edition II Sofas

Edition II models feature an upgraded high-density foam (33 kg/m³) that provides greater resilience, paired with larger back cushions for a more refined look and enhanced comfort. Edition II seating foam is 150 mm thick, making it thicker than the standard build.

• The standard Edition II build uses 33 kg/m³ density foam at 16N (medium firm).

• For those who prefer a softer, plusher feel, Edition II sofas can also be specified with an SP14 foam at 30 kg/m³ density, 12N (medium soft).

• Some models, like the Rubix and Modified Asix, are available in both Standard and Edition II variants, giving you a choice between two seating profiles.

• Other designs, including Alexa, Icarus, Olympus, Atlis, etc., already come standard with Edition II features.

Layered Foam Designs

Select models, such as the Chronos, Astra, Electra and Luno, use an extra-thick (200 mm) layered foam system. This creates a deeper, more cushioned seating experience that’s distinct from both the Standard and Edition II builds.

It’s important to note that all foams, regardless of density or firmness, will naturally soften and compress with use over time. This is a normal characteristic of upholstered seating. Higher-density foams are designed to slow this process and provide consistent comfort and support.

All of our listed products can be customised to suit your unique needs. This includes adjustments to dimensions, fabric choices, elevation views, leg styles, and comfort levels—allowing you to create a piece that seamlessly fits into your space and lifestyle.

Will customisation drastically change the price?

Not necessarily. Our factory is designed to accommodate customisation efficiently, so pricing remains based on the original product in the selected fabric range. The final cost will depend on:

Fabric choice: Prices vary across different fabric ranges.

Level of customisation: Minor adjustments may have little to no impact, while significant modifications (such as increased size or major structural changes) will affect the price.

Material & fabric usage: Changes that require additional materials or increased fabric quantity will be factored into the pricing.

We aim to keep customisation accessible while maintaining the quality and craftsmanship of our products.

Please note: Our custom-made products are designed in accordance with Sofas Inc design and manufacturing standards (including all upholstery methods).

LHS means Left Hand Side, and RHS means Right Hand Side. These terms describe the sofa’s orientation when you are facing it.

All relevant products on our website show both orientations to help you decide which option works best for your space. When placing an order, please specify your preferred orientation.

Yes,

We offer both local and nationwide delivery services. Alternatively, you are welcome to arrange collection of your sofa directly from us.

Yes,

Visit our showroom or contact us to see the options available for immediate delivery.

Visit our fabric maintenance & cleaning page for further details depending on your specific fabric. Click here

Yes,

Certain products include interlocking brackets (clips) as standard to secure the sections. However, some designs do not require clips based on their structure.

Yes,

We have additional options in store. We can also source further options based on your requirements from all major fabric houses.

We offer MasterGuard fabric protection to our Sahara, Dune, Etosha, Oasis & Corduroy fabric ranges. This service comes with a three year warranty/protection plan from MasterGuard.

The FibreGuard & Carefree, as well as the Kalahari fabric ranges do not require MasterGuard due to built in stain protection.

Yes.

All cushion covers have zips, and the inner bag can be removed from the top cushions and the foam can be removed from the bottom cushions.

Guidelines must be followed when cleaning any textiles to ensure longevity. Click here.

If you have trouble refitting either the back cushions or bottom, please contact us and we can assist you.

Yes,

Three equal instalments are required (1-month apart) and you will receive your order on the final instalment date (2-months from first instalment date).

Yes.

The showroom is open from 09:00 AM to 1:00 PM on Saturdays.